"Boston Gear is extremely pleased with the user-friendly Spindle Health Monitoring System provided by Precision Drive Systems (PDS). The system’s ability to collect temperature, vibration, and collision data in real-time is amazing! Now valuable data is collected from any location – alerting us to when the machine is running idle, grinding parts or being abused. Armed with real-time knowledge, we now can predict when to schedule maintenance and having that control is awesome! Prior to the Spindle Health Monitoring System, we used to wait until the machine was totally locked up and rushed to get the spindle rebuilt. Now Boston Gear can prepare for the shutdown instead of experiencing a catastrophic failure.
Thanks, PDS we will be networking many more of these systems into our production floor!"
"The PDS team has always been professional and courteous, with emphasis on quality and customer support."
"I just wanted to take a minute and thank you and the staff at PDS for the customer support and fast response time that was given to us at United Tool & Mold on this entire spindle project. This was by no means Art’s fault and we do understand that things like this happen to us all. The spindle is running great so far and we were very impressed not only at that but also by the way you immediately came down to back your work. We look forward to doing business with you in the future and I will recommend you to other contacts when I get the opportunity. Thank you again for your support and commitment!"
"I learned about PDS when the spindle on my CNC router froze up suddenly. My workload was extremely heavy at the time, so they rushed it for me. The experience was positive! I have purchased tooling from them since and I will use PDS again if needed."
"We at Boston Gear really appreciate the professional and courteous service we receive from PDS. They are always willing to go above and beyond to satisfy our needs (we are not an easy customer to deal with when we have a spindle to go down). They have also offered us several suggestions to keeping our spindles healthy and tools for monitoring the life of our spindles. Thanks PDS, there are not many left like you out there."
"The spindles we are receiving from you from a balancing aspect have been absolutely phenomenal. I am talking Nano ounces, which I cannot achieve without a spec of paint."
"Any questions or help I needed, the guys at PDS took the time to do research and delivered answers rather quickly! I received my part in excellent, clean condition, and for a very decent price. Here at CR Foam we thank you for your kind service!"
Wessington Springs, SD
"PDS is exceptionally knowledgeable and took the time to listen to my needs and design criteria. I've dealt with other spindle manufactures and have never received the attention to detail that was needed in order to get the right tool for the job."
"PDS has been a great partner/supplier with a rapid turnaround on repair work when our customer was in a down situation. We appreciate their great customer service and technical support!"
"PDS was more than willing to help and in a timely manner. They helped us with something very quickly that the OEM was really dragging their feet on. Also, PDS' price was 80% less than the OEM’s (when they finally provided a quote, which was 3-4 weeks after PDS delivered the parts). PDS is a pleasure to work with and those guys are at the top of the list when considering future purchases."
"The engineers at VELOX CNC have been very familiar with the PDS brand for over 15 years. PDS has been a choice vendor for our spindles! Their outstanding service is one of the main reasons why we use the PDS brand. Their quick, experienced, and professional service has kept VELOX CNC ordering more spindles each year. Their capacity for spindle repair has been a big plus to why we gravitate to PDS. We appreciate the high level of products that PDS has provided us and it has been a brand that we have trusted over the years. We would recommend PDS to OEM and end users with confidence."
"The spindle you repaired is so quiet I wasn’t even sure it started when we turned it on. I had no idea it was supposed to be that quiet. Judging from what I have seen since the repair, the spindle is in great shape now. Thanks a lot."
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