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Repair

Get greater peace of mind, more protection and fewer worries with a 24-month extended warranty on spindle repair.

Spindles are the heart of a machine tool, an integral part in the machining process, and the most overlooked component, in respect to proper machine maintenance. Spindle failure often causes costly downtime and scrap.

Protect capital equipment and production from unexpected challenges when you add both PrecisionCareSM 24-month extended warranty coverage and a Spindle Health Monitoring System (SHMS) to your spindle.

See PrecisionCare Benefits

Avoid the costly hassles of repairs or replacements for up to twenty-four months and help keep your production up and running.  The PrecisionCareSM 24-month extended spindle repair warranty and protection plan is available with the purchase of the PDS Spindle Health Monitoring System. Learn more about installing the system here.


For more information on PDS’ PrecisionCareSM extended spindle repair warranty, download our brochure, contact us here or call 704-922-1206.

PDS Spindle Health Monitoring System

DASHBOARD
Visualize real-time monitoring of all machines.

Tailor to specific machines.

CHECK-UP
Maintain the spindle in optimum health utilizing the continuous spindle life monitoring algorithm which is computed by using real-time vibration and temperature values.

EMERGENCY STOP ALERTS
Fast digital output (<1ms) for connection to the machine emergency stop.

HISTORICAL DATA & TRENDS
Review events to look at spindle history, all alarms and warnings, check-up, power on, shutdowns and modifications to the device parameters.

Maximize Uptime with PDS’ Predictive Maintenance

OEM-quality service at the lowest price, with the peace of mind that your spindle will perform at or better than its original specifications

Benefits of PDS PrecisionCareSM

  • Extend your peace of mind to an industry-leading 24 months or 4,000 working hours of protection, whichever occurs first
  • All parts and labor needed to return your spindles to their factory specs
  • Priority, expedited repair/rebuild service
  • 24/7 unlimited technical phone support for SHMS
  • Quarterly spindle check-up analysis (remote, using SHMS data)
  • Up to 70 percent savings compared to one unplanned repair
  • Our technicians’ unmatched ability to fully service your spindles
  • Trust us to keep your spindles running at peak performance

PrecisionCareSM Pricing

Price $499 $999 $1499
Spindle Type Belt-Drive Direct-Drive Motorized

Spindle Health Monitoring System Pricing

SHMS Configuration Essentials Plus Premium
Kit List Price $1400 $1710 $2460

PrecisionCareSM Frequently Asked Questions

How do I add the coverage? Upon purchase of the PDS Spindle Health Monitoring System (“SHMS”), you have the option of adding the PrecisionCareSM coverage.

Can I purchase the warranty alone? No, you must purchase the Spindle Health Monitoring System.

Must I apply for coverage? Yes, coverage is subject to completion and approval of the PDS Customer Application Form.

How long is the warranty period? 24 months or 4,000 working hours, whichever occurs first.

Is the 24 months an extension of the standard 12-month warranty? No.

When does the warranty period begin? On installation (first use)

Any deductible? No.

What products and services qualify? Spindle repairs and rebuilds as well as new replacement spindles.

Which spindles are covered? Select products excluded.

Who is the warrantor? PDS, LLC.

What is the policy on parts replacement? Any needed parts replacement will be made using new or remanufactured parts. The decision whether a part should be repaired or replaced is made by PDS.

What is not covered in the warranty

This warranty does not cover damage or failures resulting directly or indirectly from any of the following:

  • Stators
  • Improper power supply
  • Use of non-balanced tooling including collet nuts
  • Fire, accidents, or theft
  • Abuse or negligence
  • Misuse — for example, spindle crashes
  • Improper repairs
  • Alteration or tampering, including the Spindle Health Monitoring System
  • Lack of or improper maintenance, including little or no, or too much lubrication
  • Installation of non-OEM parts
  • Water contamination
  • Not following PDS’ Preventive Maintenance procedures for when a spindle is not installed within 3 months of receipt

Protect your equipment to get your production line off to a healthy start.

    Submit Repair
    Troubleshooting
    Terms and Warranty
    Spindles We Repair
    Emergency Service

    Question About Repairs?

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