Submit Repair
Any Make
Any Model
We’ll Repair It!
Experience the PDS Spindle Repair Difference!
• Over 40,000 spindles rebuilt to better-than-new standards
• World-class diagnostic (RCFA) engineering support
• Integrity of superior workmanship and global reach warranties
PDS Specializes in All Brands of Spindle Repair for CNC, Moulder Spindle Repair and Arbor Repair.
1. Complete Form on This Page
Once you hit “SEND” our expert team will be notified that your unit is on its way. If you prefer, download the form and fax it to 704-922-1217.
You will also receive a copy of the completed form to the email address entered. This form needs to be printed and included in the unit shipment to PDS for our reference to match the spindle to the request. In the event of a warranty spindle repair, please call the service department @ 704-922-1206 to receive a Return Material Authorization number (RMA#).
2. Emergency Repairs
If you need an emergency repair, you must call us before you ship your spindle so we can evaluate our repair schedule.
Emergency repair service requires allocation of technicians and resources in advance. Emergency arbor, moulder spindle and spindle repair requests are placed ahead of normal repairs upon receipt. Expedite fees will apply regardless of unforeseen circumstances preventing a scheduled delivery.
3. Ship Unit to PDS
Package unit carefully and ship pre-paid to the location nearest you. Don’t forget to include the copy of the completed Repair Form that was emailed to you.
PDS USA
4367 Dallas Cherryville Hwy.
Bessemer City, NC 28016
PDS Europe
Tichelbrink 68
32584 Lohne, Germany
4. Inspection and Evaluation
Your unit will be inspected and evaluated. A PDS representative will contact you with details and a repair quote.
5. Repair and Return
Repairs are completed on site by our experts at PDS. Final assembly, balance and run-in are completed in our clean room. Return shipping is handled by UPS unless another preference is noted on repair form. Upon customer approval of quotation, we typically ship repaired spindle within 3-4 business days. Repaired units are warrantied for 12 months from shipment date.
Repair Process
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Question About Repairs?
Our trained spindle experts are standing by to help you choose the products that best fit your needs.
Throughout the COVID-19 pandemic, PDS will continue business as usual for repair, service, and consultative sales help. We are fortunate that our work stations are 6’ apart, maintaining safe distance for our employees. As an everyday practice, we keep our workspace 95% cleaner than most manufacturing environments. Let us know how we can help you.
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